CUSTOMER TESTIMONIALS

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Read what our satisfied customers have to say about our services, and the benefits of cleaner water!

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After seeing how many of my neighbors had contacted Donald from, I decided to do the same. Our water was causing everything in our house to be stained in a red/brown film. Anyway, Donald was extremely helpful and knowledgeable about the systems and we saw great results immediately.

True professional

We have lived in our house with well water for about 1.5 yrs. After trying all of the "off the shelf" remedies, we called Olde Colony. Not only was he was there on the appointed time, he went over everything we needed to know about well water treatment and filtration. To quote Don, "It's not rocket science" (although, there is some chemistry!) He looked over our system, explained what worked and what needed to be replaced, and what was unnecessary. He gave us a fair price, and after some negotiation, he was hired. He was back early the NEXT DAY with his son, and in several hours, our home's water was filtered, softened, and clear! (I literally watched the process filling up the bathtubs several times to help flush the water heater, etc). Although he will happily maintain the system, he showed us everything we needed to do to maintain the system ourselves, and has checked in to make sure all is well since he finished the job. Old school service and pride in the job!

True professional

We were looking to install a water treatment and purification system. Donald met with my husband and me, and we decided to go with him the very same day. He arrived a few days later with all the equipment and staff for the install, and completed it that day; took away any debris and left the work area probably better than he found it. We tested the water after a month and found the PH to be a bit high. He assured us that was to be expected and that it would balance out within the month and for us to send him a water sample and he would have it tested at that time. We did...and he did...and the sample was well within range. Because this is a high purchase item, he offered us to put 60% down and we could pay the rest over three months - which we did. There was a snafu with payment. It was a weird occurrence, but it was handled promptly, courteously and with apologies even though it didn't seem that it was on their end but on the bank end. The Water is great and we have no qualms about recommending Olde Colony Clean Water, Inc. to anyone! If you need the treatment, I would highly recommend you purchase the treatment system from them.

— NOREEN F.
Groton, MA
True professional

I have had Donald servicing my system for 7 years now, and before that, the prior owner had used him for 6yrs. When the old system was getting long in the tooth, Donald made some suggestions for us to think about replacing the old system. We never felt pressure or any sales tactics. Donald has all the industry knowledge and experience with a strong base of the industry history to give his clients the confidence that the job is done right! I like to think of myself as a Do-It-Yourself homeowner so I had many questions, and Donald went the extra mile to educate me, and shared his knowledge. One of the most important attributes I look for in a contractor is that they are respectful of my home. I mentioned this to Donald and he responded by putting down tarps where he would be bringing tools and supplies out of my home. It was a job done right and I would be happy to recommend Olde Colony to friends and family.

— JOHN B.
Mansfield, MA
True professional

A true professional that gives an honest opinion, which is very hard to find these days. He called immediately and told me what I needed and provided me with a ton of information. I only wish there were more like him out here. Knowledgeable and experienced!!!!!

— KEVIN W.
Avon, MA
True professional

Prompt dependable installation. Very knowledgeable of water purification systems and corrective action necessary to bring water quality within board of health acceptable limits.

— KENNETH N.
Norfolk, MA
True professional

Donald graciously met with my wife & I for 2 hours on a Sunday to test our water and consult about his service. After every one of our questions was addressed, we decided to go with him and were thrilled that he would be able to do an installation that Tuesday. The work was done perfecly, just as described in one day. Donald made sure I understood the equipment and supply needs later that day. Very happy with the results so far!

— THOMAS B.
Dedham, MA
True professional

The owner of the company called me right away on a Sunday. Don Hovey the owner was at my house the next day. He picked up on and additional problem that would have burned my well pump out. He showed up the next day with his son Mike and completed the job. He suggested a state of the art expansion tank that would increase my water pressure. It works great. I'm very happy with them, great job.

— ROBERT G.
Middleboro, MA
Very happy

Highly skilled and informative, execellent workmanship. Out of 10 people he showed up—he drove about 2 hours and completed the task. Money well spent. Thank you!

— JAMES J.
Granville, MA
Money well spent

Our water was staining our tubs and sinks, and the taste made it undrinkable, so we thought our existing treatment system needed maintenance. Donald examined our existing water treatment system and provided a straight forward and honest recommendation, with no sales pressure. He was also extremely timely in his delivery, I called him on a Wednesday, he examined our system the next day and he installed our new system on Saturday. I purposefully waited over a month before posting this recommendation to see if our water issues have been mitigated and they have been. Everything Donald promised has been delivered. I am extremely pleased with my experience. I have found my new water guy!

— JOE K.
Franklin, MA
Money well spent

We found Donald's number from Home advisor. He did an amazing job installing our water softener system. He was very professional and a great guy to work with. We had a small issue with the system in the beginning, and he took care of it immediately. His quality of work was great. Thank you Donald, everything is working great.

— PARUL P.
Wayland, MA
Money well spent

Donald was great to work with... knows his stuff... professional, on time, and the system he installed does everything he promised it would. Recommend him to any one thinking about a water purification system.. ours is well water... it now tastes like pure spring water.

— RICHARD and VAL H.
Westport, MA
Like pure spring water

Donald was very informative about what we needed and a pleasure to work with. The system works very good just as he said it would. So many things are much better with this system, too many to list. I will say this my dishwasher works wonderfully. We haven't run it in years thinking we needed a new one.

— RON S.
Rehoboth, MA
Dishwasher works wonderfully

Donald knows his profession very well. he diagnosed our water problem quickly. I never knew water could feel so soft, all the iron is gone. This new system he installed is by far the best well water system I have ever had. Quality work and quick installation

— JASON R.
Lakeville, MA
Best well water system ever

The real test came when we did the laundry. We had been having problems with staining when any clothes were pre-treated. Donald came out and tested the water. He suggested the water softening system. We went with his advice and it has worked perfectly. No more staining. Donald was a true professional and I would recommend him to anyone who asked.

— STEVE R.
Westport, MA
No more staining

Olde Colony Clean Water installed a new water treatment system in my parents house. Don Hovey was very nice and took the time to show me how the system works and fill the salt container. Don is a very knowledgeable and personable man. I would reccomend his services to anyone.

— DONNA F.
Lakeville, MA
Very nice and took the time

Amazing to work with, very quick to get the work done and followed up to make sure that all working well. GREAT GREAT WORK.

— LINDSAY H.
Lakeville, MA
Amazing

Because of the very high iron content in our private well water, we have been struggling with water purification issues in our house since we moved here 14 years ago. Donald is the first water treatment professional we have worked with (and we've worked with several) who seems to understand our problem and who has offered a sound and cost-effective solution. He responded quickly to our call for help, came to our home the same day, proposed a solution, and installed the equipment the next day. His standardized equipment should be easy to service or repair, if necessary, and his price was less than what we paid for our failed system five years ago. We look forward to having him service our system annually.

— JUDITH B.
Sharon, MA
Amazing

I had been searching for quite some time to find a company that could help eliminate hard water issues we were having in the house. Just a few weeks after moving into our new house, we noticed that the toilets developed a dark orange coating where the water sits and the upper tanks were almost black. Our faucets and showers were getting a buildup where the water sprays out and our shower door (even with squeege) was getting a haze on it. It was clear we needed a solution to a water issue. I called a few companies before going to Home Advisor, a few came out and tested the water and the result was always the same. I never questioned the testing being done but the reviews on the companies coming out were too inconsistent for me to feel comfortable spending thousands of dollars with. I went on Home Advisor and submitted a request for a water treatment install, expecting some salesman-like calls etc. The next morning Donald from olde Colony Clean Water called and he actually seemed appreciative (imagine that!) to have a potential customer. Donald made time to come see me on a Saturday, just a day or so after he called me. Donald did a water test and quickly identified the issue, he didn't over-explain it or make it out to be something that needed a ton of equipment....he simply said we have hard water and need to treat it with this specific system. I tested Donald's claims of excellent customer service by asking him to install the system the next day......which he did. Donald and his son Mike were on time, professional and made sure they cleaned up behind them. They are two normal guys who like what they do and it shows in the quality of product and support after sale. Donald also installed a second water meter for me (not within his typical scope of work) which involved working with my town to get a permit and he went and got the water meter and paid for it upfront so I didn't have to go get it. Donald also coordinated an electrical so I could have an electrical outlet installed closer to my water softener and the price was extremely reasonable. I know this review is lengthy and thats because the consequences of choosing the wrong company to install something you will use everyday are monumental. Read the rest of the review's here and decide for yourself but I can tell you.....you won't find a better company to sell, install and support your home's water softener. Thanks again Donald and Mike!

— TONY G.
Blackstone, MA
Amazing

First I would like to Thank you, Donald!! Olde Colony Clean Water did an amazing job. I now have an A+ water filtration system installed for my well water at a very affordable price. This company was outstanding start to finish. A wealth of information prior to install, during, and after. They accommodated my many requests without ever making me feel like a pain. I would highly recommend this company. Wish I had known they offered financing, I would have done this much sooner. Thanks again! I am so excited to say goodbye to bottled water. :)

— ANDREIA W.
East Wareham, MA
Amazing

Donald was very responsive and professional in his communication. He promptly installed the water softener and provided thorough information regarding the product and its benefits for us.

— Homeowner
Shrewsbury, MA
Amazing

Donald did an initial assessment of my water and told me what I needed. Suggestions made, but no pressure either way. Installed the system without any suprises in regards to the quoted price. Six months later, when I had a concern if the system was working properly, he came back. System was examined and, luckily, nothing was needed. No charge for the visit. Would definitely recommend Donald and his son to anyone needing similar service.

— RICHARD B.
Middleboro, MA
Amazing

Donald and his son did an excellent job and I was very pleased. They even came on Sunday so that I didn't have to take a day off from work. They were professional and knowledgeable. Glad I chose Olde Colony.

— Homeowner
Franklin, MA
Amazing

Donald was light years ahead of our old service provider whose lack of credibility unfortunately became evident when our 15-year old septic system failed the Title 5 inspection. Our old provider who installed the system in 1999-2000 and then had serviced and maintained it annually since left the clean out running directly into our system despite being here annually and knowing that this was a building code violation that he should have corrected around 2005. The end result is we now have to purchase an entirely new septic system at approximately $25,000.00 plus Olde Colonies services which is more than a nightmare in itself. Donald came in and assessed the system in short order, made his recommendations to correct this crime, and in turn we now have a new service provider! Being a contractor who utilizes Home Advisor myself made hiring Donald an easy decision. His experience is second to none, and my wife and I now feel like we're in great hands moving forward. We wouldn't let anyone else touch our system ever again - period.

— Homeowner
North Dighton, MA
Amazing

He knows what he is doing. Installed my water system as quoted without any surprises. Had all the parts needed. I was very pleased. Later on he came back to answer a few issued my wife & I had. No charge, & Donald answered all issues.

— BRAD H.
Stow, MA
Amazing

Very knowledgable, reliable. Great Father-Son team. Integrity.

— M.M.
Providence, RI
Amazing

I'm very pleased w/ the water softener and pH neutralizer that Olde Colony installed in our home. As a first time home buyer, I didn't know much about hard water and its detrimental effects. I started calling around to talk to water treatment experts and Donald was in my home within an hour to look at our tank. He gave us his honest opinion, for better or for wors, which I appreciated right off the bat. His price came in higher than some of his competitors but in the end, my husband and I decided that it was worth it to have a seasoned expert taking care of one of the most important elements of your home. Water chemistry might seem boring to some, but he really is passionate about it. I know it sounds weird, but it's true! Donald and his son Mike did a wonderful job installing the filters. They did it within a day and they were unobtrusive and respectful in my home. He showed me and my husband how to maintain the filters and how to add the salt to the tank (what type to use, when to refill, where to purchase). Donald also came back to my home a couple weeks later to help install a dehumidifier, even though it wasn't part of the original scope of work. He just did it as a favor because he was grateful to have me as a customer. He also took that time to follow up w/ a hardness/pH test to show us that our water is now near perfect.

— MELISSA B.
Wrentham, MA
Amazing

I'm very pleased w/ the water softener and pH neutralizer that Olde Colony installed in our home. As a first time home buyer, I didn't know much about hard water and its detrimental effects. I started calling around to talk to water treatment experts and Donald was in my home within an hour to look at our tank. He gave us his honest opinion, for better or for wors, which I appreciated right off the bat. His price came in higher than some of his competitors but in the end, my husband and I decided that it was worth it to have a seasoned expert taking care of one of the most important elements of your home. Water chemistry might seem boring to some, but he really is passionate about it. I know it sounds weird, but it's true! Donald and his son Mike did a wonderful job installing the filters. They did it within a day and they were unobtrusive and respectful in my home. He showed me and my husband how to maintain the filters and how to add the salt to the tank (what type to use, when to refill, where to purchase). Donald also came back to my home a couple weeks later to help install a dehumidifier, even though it wasn't part of the original scope of work. He just did it as a favor because he was grateful to have me as a customer. He also took that time to follow up w/ a hardness/pH test to show us that our water is now near perfect.

— MELISSA B.
Wrentham, MA
Amazing

Excellent work and extremely trustworthy

— BERNARD R.
Norfolk, MA
Amazing

Very efficient & professional. Return calls quickly. Helpful ideas to save money etc.

— DONNA M.
Blackstone, MA
Amazing

Our ph levels were below the 6.5-8.5 range and our toilet/sinks kept staining with a reddish iron film. A system to increase the ph in our water and a water softener to eliminate the iron was installed. We made the initial call in the morning, and in the evening on the same day we had a plan to alleviate our water issues. Two days later, the systems were installed in a couple hours and our water is fantastic. No staining in the toilets etc. and the ph level is now within the approved limits. We would not hesitate to call them with any issues.

— Homeowner
Rehoboth, MA
Amazing

The main thing you need to know about Olde Colony Clean Water is that the owner, Don Hovey, is a genuine "people person" in addition to being a professional plumber and water treatment expert. Don has been in business for 35 years; he understands that there are a lot of people who can install water treatment systems and he differentiates his company with a level of knowledge and customer service that has to be experienced to be believed. We had originally intended to get several estimates on a water system for our home, but after spending an hour around our kitchen table with Don we decided to forego the other estimates and went forward with Olde Colony. About a week later Don and his son Mike came and installed everything. Watching them work, I was impressed with their professionalism and attention to details: All of the pipes were plumbed horizontally and vertically with a level, all of the equipment, controls, valves, etc. are accessible and the entire setup is neat, clean and functional. The day after the installation I noticed a very slow drip (about one drop an hour from the water meter, not Mike's plumbing) and called Don. It was far from an emergency but within a couple of hours he had come over and straightened everything out. Our system has been installed and operating for a couple of weeks and we're extremely happy with the water quality. Our water now looks, smells and tastes great, and even feels better than it used to.

— NORM S.
Scituate, MA
Amazing

After having a new water softener and baskwash filter installed in 2013, it was time to have the system serviced. Called the installer twice to schedule, with no return calls. Finally got him to commit to a time and on the appointment day, he was a NO SHOW. Went online and found Olde Colony through Home Advisor. Don contacted me the very next day and after a couple of conversations, he came out, looked at our situation, and quoted the service needed. He and Mike returned the very next day (Saterday) and serviced the filter, softener, and the actuators within two hours. The job was done honestly, professionally, and at a fair price. In addiction Don took the time to fully review the operation of the system and suggested ways to maximize its functionality. I'm very pleased with the service and plan to have them back for an unrelated plumbing issue. I'm glad to say Don & Mike are my new water softener and filter guys

— KEVIN H.
Mendon, MA
Amazing

Don is much more knowledgeable about water treatment products and well systems than any of the competitors that bid on the job. His prices are a little higher but well worth the investment. He is familiar with the latest technology and its features and benefits, and was able to explain why certain products were needed and why this technology may be a little more expensive. In the long run, well worth it and I'm confident I made the right choice.

— STU P.
Acushnet, MA
Amazing

I was so lucky to come across Olde Colony's great reviews and I am thrilled to be writing one myself. I HIGHLY recommend them. They were quick to come out and see the mess that I was dealing with. It didn't take long for Donald to give me a few different alternatives --- each of which he clearly explained. Ultimately, I decided to have a water softener and RO system installed. On the day of the installation, Donald showed up as promised (he even gave me a courtesy call a few minutes before he arrived). The work was done in a very professional manner and the installation was as neat as could be. Donald told me I would be impressed with the results...and I can say that was an UNDERSTATEMENT. I have never had such fresh and clean water. Just to put a bow on the experience, Donald called me a couple days later to make sure that I was completely satisfied. He even offered to show me how to service the system myself (but why would I want to do that when I have someone like Donald that I can completely trust). I cannot say enough good things about Olde Colony and would highly recommend them to anyone...especially if you're not 100% sure what to do!

— TIMOTHY S.
Hopkinton, MA
Amazing

I never used a website for home repairs. I am very happy that we found Olde Colony Clean Water. They are extremely knowledgeable and professional. I think they are a little pricey but well worth it. I would highly recommend them.

— CHRIS C.
Whitman, MA
Amazing

I would recommend Donald and Mike from Olde Colony to anyone I had the chance to. Outstanding response, work, and most importantly -- customer service and honesty. I left a message on their voice mail and Donald called me within a few minutes. The next day, he came out to give us an estimate on a water system to clear up our water (town water with very high levels of iron and hardness as tested by an outside company). He did a couple of tests on the spot which confirmed the tests we already had done. He recommended a system which was cost substantially less than 2 quotes we had on competitor systems (filter, softener, and RO system). He had the same recommendation solution as the other vendors. I am a chemist by training, and I will be honest that I had my doubts on the approach, but his reassurance that "You will be satisfied, I promise" was what tipped the balance and got us to agree. A few days later, he and Mike came to install the system. The first thing they did was put cloths down everywhere they were going to walk. They were polite and quiet with my family, worked at a good pace but not rushed, and finished the installation of the system in one day, followed by the installation of a dry well on the second day. The cleaned up after themselves afterwards. Before they left, Donald asked "are you satisfied?". Of course I was at this point. Immediately the RO (drinking) water was perfect. Our house water was softer feeling and clearer, but still brownish/red. We waited a few days for the system to purge -- still brown... THIS is what makes the difference between a GREAT company and the rest: Donald came back to test the water again and it confirmed that there was still iron in the water. He talked to his vendors and I about some possible solutions and rush ordered a new type of filter to swap in for the other particulate filter. Two days later, he came back and swapped it at no extra charge to me. Within minutes of flushing, the water was clear!!! Since this is the first time he used this type of filter, he asked if it was okay to keep an eye on it to see if it would be a good for others to use too. Reasonably priced, dedicated to service, and a pleasure to work with -- Olde Colony is the best and I would happily recommend them to anyone.

— TOM R.
Walpole, MA
Amazing

I initially reached out to Donald January 2015 as I was looking to replace a water softener and add a filter system. Upon meeting Donald, I was impressed with his customer service ??? he was prompt in arriving for our appointment, was very thorough in explaining the systems and took the time to answer all my questions. During our meeting, he also advised me that I needed to have my well xtrol tank replaced as it was no longer working properly. As these components were a significant investment and wanting to understand fully what I was going to be purchasing, I did not move ahead that night with scheduling an installation. I followed up with Donald a few days after our initial meeting as I had many additional questions. He got back to me right away and did not pressure me to move forward with the purchase. He did however let me know that I should address the well xtrol tank replacement first and quickly as possible so it would not lead to bigger issues with the pump. I very much appreciated his honesty and letting me know which issue to address first. I followed up with Donald several times after that as I had more questions. He even took the time to come out to my home a second time to go over the systems again and costs involved. I decided to move forward in March with Donald installing the three components ??? softener, filter and well xtrol tank. Just over a month after the systems were installed, I had an issue with the softener. I contacted Donald and he got back to me on a Sunday and was out to my home the next day to fix the problem. Donald went above and beyond and his level of customer service is outstanding. He took the time to answer all my questions; he was reliable ??? showed up on time and always responded to my calls/texts/emails in a timely fashion; he???s extremely knowledgeable and he stood behind his pricing, what he quoted is what the pricing was, there were no surprises. I am very satisfied with the service I received from Old Colony Clean Water and would highly recommend Donald for anyone looking to put in a water filtration system.

— L.T.
Rehoboth, MA
Amazing

We called to get a quote and, ultimately, installation of a new full house water system. Donald was the only one to quickly call us back and come and let us know our options and pricing. We were COMPLETELY impressed with his knowledge of these systems and pleased with his pricing. They showed up when they said they would and the customer service was unsurpassed. We would HIGHLY recommend this company to anyone looking to put in a water filtration system. This was a GREAT experience and we're thrilled with our new system!!

— MARIA G.
Foxboro, MA
Amazing

Donald first installed a water softener several years ago and provide annual maintenance since. On a recent maintenance visit, his son, Michael noticed the pump short cycling on the well pump and came back next day to test the pressure tank, which needed to be replaced. I contacted a friend who is also a plumber. His price was about the same as Olde Colony, but couldn't do the job for at least several week due to the 3 winter snow storms in the last 3 weeks creating a backlog. I emailed Donald asking him to do the job on Wednesday night. He called Thursday during the day. Michael was on site the next day, right on time, and completed the work in 3-4 hours. I had to go back to the office during the work, so Donald came back on Saturday to explain how the system works. It was a real pleasure to work with a contractor who sticks to his pricing quote and promised time frame. My experience with him installing the water softener was the same years ago. He was quick, prompt and courteous. I will definitely use him again in the future. Thanks Donald,

— J.C.
Franklin, MA
Amazing

I contacted Donald to install a dry well because the old one was not working anymore. Even if it was December Donald made every effort to dig in frozen ground and make the new dry well. After that i had Donald take a look at the old filtration system that was not working properly and it did cost me huge amounts of money every year to maintain. Donald made the assessment that the system was not properly sized for the quality of the water (very high levels of tannin, iron, bacteria etc) and he came up with a proposal to install a brand new system. Donald was very thorough explaining what the new system will be and provided documentation for us to read and understand how it will work. After we agreed on the work; Donald did everything exactly like he explained and came right on the penny as to what we agreed on our contract. Donald and his son where very nice during the installation explaining us at every step what they were doing and what was next. The installation was comprised of a brand new extrol water tank; complete water filtration and softener and a water purifier for the kitchen and refrigerator. After everything was installed, the water pressure was much better than before. The water quality is one hundred times better than before; water is soft and clean, absolutely perfect. After a month since the new system was installed we have absolutely no problems; system is performing as expected and the overall experience exceeded our expectations. I would highly recommend Olde Colony Clean Water for any of your water filtration and plumbing needs, small or big, Donald is the absolute expert.

— DANIEL B.
Plainville, MA
Amazing

I initially contacted Donald in November of 2014. We were interested in purchasing a home in the north part of Rehoboth, Ma. The well water inspection revealed that there were high levels of arsenic, iron, manganese, and radon. After speaking with Donald and a few other water treatment specialists, we decided to walk away. However, out of all the specialists we spoke with, Donald was the most knowledgeable and sincere. So much so that we decided to call him back in January after we purchased a home in the south part of Rehoboth. Our water had high levels of iron and manganese. It was orange, smelt earthy, and tasted like metal. I contacted Donald and he came out the next day to inspect the quality of my water. He was on time and very professional. I found our meeting to be very informative. A few days later Donald and his son, Michael, installed a constant pressure tank (my existing tank was insufficient to satisfy our needs), an iron filter, and a water softner. My water is now clean, clear and delicious. I also have amazing water pressure throughout my house. If you are in the market for a water treatment specialist, make sure you include Donald in your search. After you meet him, you will know within minutes that he is different than the others. He is not only more up to date on the current methods used to treat water, but he is passionate about his work. He genuinely cares about your situation and will tell you exactly what you need to do to rectify your specific problem. He also is very good at explaining things in a way that people who are green on this topic can understand. He sat down with me and thoroughly explained how the filters worked and my responsibilities in terms of maintenance. Donald also guarantees his work and the products he recommends to install, so If there are any issues, it will be fixed. Overall, I'm very satisfied with Donald and will always rest easy knowing that Olde Colony Clean Water is managing my water.

— DUSTIN B.
Rehoboth, MA
Amazing

We have had orange water for some time now. Our old systems was not working. Olde Colony replaced our insufficient system with a new one that works wonderfully...no more orange water and staining of my appliances. I am very happy with the results. Donald and his son were on time and did the work exactly as they said they would. We have seen a big difference in only a few weeks. I would highly recommend them.

— JANE F.
Norfolk, MA
Amazing

I had originally contacted Old Colony Clean Water in the fall of 2013 to get information on how to fix our well water issues. I spoke with Donald for about 20 minutes and he was very helpful, knowledgeable and had a lot of insight and experience on what needed to be done to be fixed, but due to costs constraints, we had to hold off for awhile. However, we definitely knew we would going with Old Colony Clean Water once we were financially able, so we just kept all his contact information until we could fix. Then this past Nov we contacted Donald again and he came that same night to check our water and make his recommendations on what needed to be done. Donald was very easy to talk with and we felt at ease knowing he would be taking care of all our water issues. He was great at explaining the reasons behind everything so we really understood exactly what was going on, which was such a relief. In the end we needed a bigger well pressure tank, an acid neutralizer, softener, and a RO system. The entire system was pricey, but Donald was really great at working with us on the money aspect so could move forward at that point, which we appreciated. Donald and Michael installed shortly after, which we were very happy we didn't have to wait a long time to get everything installed. And Donald was always available if we needed to reach out to him at any time for questions or issues, really great customer service. Overall we had a great experience working with Old Colony Clean Water and would definitely recommend them to anyone who has any type of home water issue because you would be in great hands.

— Homeowner
MA
Fantastic Water Quality

This company installed a new well tank and pressure switch. Donald was very prompt and was the first one to respond to me with a visit and quote. He actually came on a Sunday. The work was done very well except for missing two outdoor spigots, but when I called he he returned the next day and installed both valves with no questions asked. His costs were a bit pricey but the workmanship was excellent and that was my main concern. I did not get competitive prices because I wanted the system fixed promptly. The well pressure in our house fluctuated for 25 years when taking a shower or watering the grass. The new technology Donald installed has no noticeable fluctuation and the water flows like it was a public water system for the first time since we have lived in this house as I said for 25 years. This was an overall excellent quality job! Dan S

— DAN S.
Franklin, MA
Amazing

It was a great experience to work with Donald. They came in on time and finish the job with high quality. When some other emergency prevented them from coming to my house, instead of calling me, Donald drove to my place and explain the issue to me in person. I highly recommend Olde Colony .

— W.Y.
Hopkinton, MA
Amazing

I had Donald come by to take a look at my Well Extrol tank, I had a feeling the bladder in it was bad, he confirmed and replaced the tank. While we were talking he also noticed that my water softener and reverse osmosis systems were weren't working properly, they were both inefficient and costing to much to maintain. I had Donald replace the softener and R/O systems, now my costs have gone down and I have more energy efficient products in my home. The main reason I replaced everything is because Donald is extremely knowledgeable and truly loves solving water issues. The work was done quickly, professionally, and left the job as clan as it was before he started. I would definitely recommend Olde Colony Clean Water to anyone who has any type of home water issue.

— SHAWN D.
Bristol, RI
Amazing

Donald was wonderful to work with, he was very prompt and responded to my email request for more information on a water filtration system for our new home in berkley ma. Our water had horrible small and all our toilets were yellow and we had only been in the house for 3weeks. We have an infant and toddler and wanted to make sure the water was safe to bath in and drink. Donald called, set up a consult, tested the water there in our home, gave us a quote and has it all installed and working within 5 days. the water is great to drink, there is no longer any small at all and our toilets and tubs are as good a new. pricing was very reasonable as well as worth it since everything was taken care of so quickly!

— AMY M.
Berkley, MA
Amazing

I bought a house in Franklin a few months ago and have had some water nightmares! The well collapsed 2 weeks after I bought it and after a month of having no water we were finally getting back to normal. We bought a new dishwasher because that went to and noticed that it was turning all dark dishes/flatware white and everything was spotty. We had hard water and had no idea what to do about it. There was a sticker on what we thought was a water filter in the basement for Olde Colony so I looked up the reviews saw they were great and called up Don. He was unbelievable from the beginning. He came the same night I called him, explained our entire system and what a hard water treatment system would do. We agreed to move forward and he was out Friday of the same week so within one week Don cam out, gave us an estimate and the work was done. He was scheduled to do the work when we weren't hom on Friday and it was about 1p when I thought "Gee I haven't heard from Don, I hope they got out there" I called Don and he answered and said "Of course we are here, we're actually almost done. Why would you think I wouldn't be"! That is what I call service, he even came back Sunday morning to show us how to use the system because we weren't home Friday. We have had a host of nightmares with our water system to the tune of more than $25K. It was a pleasure to work with Don and know that you are getting what you pay for and not getting ripped off. He is actually going to do a few other jobs for us as well, we're thinking about a reverse osmosis system! You will not regret hiring Don!

— JANIS L.
Franklin, MA
Wonderful water quality after service

We had well problems that caused our 12 year old water softener to slowly expire. The softener company we had used for years came out and charged us $200 and told us we would need probably need a new system. I asked him to send me a quote listing the materials he would be providing and the total coast. He never replied. We called several other water conditioning companies and most of them would not even call back. When we contacted Olde Colony, Donald called us right back on a Sunday! He came over the next night and quoted us the equipment we would need and the price. He told us he would get the equipment in by the end of the week . He was genuinely concerned about our situation with our water quality. When the equipment did not arrive on time he went and picked it up it up himself. He did everything he said he was going to do when he said he was going to do it. That means a lot to us over the years of dealing with different contractors that are not that diligent. We now have an new water conditioning units that do not require salt and are virtually maintenance free. The water in our house has never been better. We could not be happier. I highly recommend the services of Olde Colony

— MARY H.
Carver, MA
Amazing

I had a serious water problem where my well water looked like iced tea. Donald came out, tested my water, then made recommendations on new equipment to replace an older softener system. The price was very fair, and the work was completed the next day except for the dry well which was installed about a week later due to weather and other issues. The system works flawlessly performing exactly as Donald described. My water quality is now amazing. During the course of installation, they discovered a plumbing issue that likely had been present since the original home construction 30 years ago, and they were able to resolve it without issue. I was so impressed with the quality of work, the level of integrity, and their professionalism. Having hired many contractors over the years, it was so pleasant to work with someone that did what they said they would do, that showed up on time, and exceeded my expectations. A very positive experience, thank you Donald and Mike for everything. If you need a new water system, I highly recommend you save yourself time and headaches and call Donald first!

— ED M.
Vista, CA
Amazing

This is the second time we have used Donald, and couldn't be happier! He promptly answered our call and got our well pump working within 24 hrs which was a godsend because we had no water whatsoever! Thank you so much, Donald!! Will call no one else when we need anything of this nature done!

— CARLA.
Westport, MA
Amazing

We have had the occasion to work with Olde Colony Clean Water over the past year. We had a water softener installed and subsequently serviced by Olde Colony. Their service and product have been outstanding. They definitely stand behind their work. I would highly recommended Olde Colony Clean Water.

— KIM L.
Scituate, MA
Amazing

Both Don and his son were a pleasure to work with! Not only did they get everything done in a reasonable amount of time, but they answered all our questions, and were very knowledgeable. Would strongly recommend and would use again! Thanks so much, Don & MIchael!!

— CARLA N.
Westport, MA
Amazing

Donald was very candid about process and cost of installation. He was able to setup installation very quickly and the work was great. Only thing is that I wish he explained the cost of materials/labor more clearly.

— Homeowner
Abington, MA
Amazing

We had terrible water that turned our clothes yellow ,ruined appliances, could not cook with it either. The system that can with the house addressed iron. Don came in and found it was not just iron but the ph dis coloring everything. HE put in a system that works !! He did all the work himself and improved some of our existing eqiuipment in other areas. We have a horse farm with riding arena so we use a lot of water. We are very happy with the system Don installed. We highly recommend him. Ryegate Farm

— Kathryn F.
Plympton, MA
Amazing

Don knows his stuff and delivered exactly what he promised for the price we were quoted. Work was completed faster than I imagined. Happy with the result!

— JEN H.
Hanson, MA
Amazing

Excellent customer service. Very friendly, prompt and fast. Will provide multiple options and quotes on site and honor their estimates. Would recommend and hire again.

— LAWRENCE W.
Hopkinton, MA
Amazing

Very knowledgeable and easy to do business with delivered what was promised.Very happy with work neat and professional. Jay.S

— Marilyn S.
Sharon, MA
Amazing

I was looking to replace a Kinetico system due to poor customer service from local representative. Don was the complete opposite of them! He came out showed us all our options and listened to what we wanted and needed for our home. He was the only company that gave us an alternative to a salt based system. He got the job done quickly and even took the time to come back to explain how the new system works and maintenance involved. He is great to work with, fair and extremely knowledgeable. It was great to support a local business!!

— ALLEN T.
Rehoboth, MA
Amazing

I hired them because of the fact that they specialized in well pumps and the ratings on your service were excellent.. they showed up early and did the work quickly .

— JOSEPH M.
Bridgewater, MA
Amazing

Don should write the book on customer service!!! A joy to work with...reliable, fair and extremely knowledgeable. We were so impressed with the service he provided when we unexpectedly had no water that we hired him to redo our entire water system at our Summer home. We will forever have him on speed dial for all of our water needs!

— SARAH P.
Mattapoisett, MA
My water quality is great now!

They showed up on time and ready to work. Replaced the tank and tested the water. All good

— TOM J.
Mendon, MA
Amazing

Don and his son, Mike were professional and prompt. They did exactly what they said they would do.

— JOAN R.
Norfolk, MA
Amazing

Called owner on a Sunday morning when we woke to no water. Was at my home by 1:00 that same day. Returned the following day was running a little late but had the decency to call to inform me of such. By noon time I had water. Very professional and explained everything to me in laymen's terms.

— PAM M.
Berkley, MA
Amazing

Cheerfully fixed the problem on a holiday weekend. fixed line from well to home that was leaking. great job.

— PEGGY M.
Medway, MA
Amazing

Don was great. I talked to him about the best approach for my well water project. He didn't do the service I required but spent plenty time telling me about the job and expectations. He also referred me to a company that can complete my project.

— Homeowner
Walpole, MA
Amazing

They arrived at my house immediately and solved the problem within 24 hours. I was very pleased.

— ANITA M.
Norfolk, MA
Amazing

Donald is a first-rate service provider. He follows through on his promises, he's extremely organized, and provides an overall tremendous value. Every promise was kept.

— MATT G.
Duxbury, MA
Amazing

Very prompt, did what they said they would do, very neat and knowledgeable. We ran into a few glitches and they more than made up for the delay.

— ANN T.
Plympton, MA
Amazing

This is a very good company to use for water purification needs. They are knowledgeable and very responsive.

— CHIDI.
Norfolk, MA
Amazing

Old Colony was very prompt to call me back mements after submitting my request. They arrived on the job site when scheduled and did a great job!!! I was back up and running in no time and would absolutely recommend them.

— NOEL C.
North Dartmouth, MA
Amazing

This man was amazing! Upfront, honest and when the service he offered couldn't help me, he gave me direction to someone who could. I can't say enough great things about him.

— DAWN V.
Norton, MA
Amazing

Very professional, on time, very solution driven. excellent customer service with follow ups, etc.i did think they were a bit pricey, but you get what you pay for, and they were outstanding.

— Homeowner
Assonet, MA
Amazing

Very prompt, professional, knowledgeable. They took care of my job the same week it was found (big job). It works perfectly. They tidied up. Just very well done.

— GLENN D.
Plymouth, MA
Amazing

Quick response, very informative, excellent!

— MARK V.
Wesport, MA
Amazing

A true professional that gives an honest opinion, which is very hard to find these days. He called immediately and told me what I needed and provided me with a ton of information. I only wish there were more like him out here. Knowledgeable and experienced!!!!!

— KEVIN W.
Avon, MA
Amazing

These guys called right back after getting my request. Spoke to Donald. He was awesome - took the time to talk me through my system and explain what he thought the problem was. Instead of taking the job (which I would have gladly given him) he turned me onto a colleague of his who he uses on the specific constant flow system I had who had more experience. If you are looking for a straight up, honest company to deal with, check out Olde Colony and speak with Don.

— PETE E.
Groton, MA
Amazing

We contacted Olde Colony Clean Water when we had trouble with our water filtration system. The response time was very quick, they arrive as promised, took care of the issue and continues to service our systems as needed. I would recommend this company without hesitation.

— Homeowner
Middleboro, MA
Amazing

They performed prefessional work and when they needed to postpone they called a day in advance to reschedule.

— EDWARD C.
Northbridge, MA
Amazing

Very prompt, efficient service. Did a great job,. we are very happy with this pro! I highly recommend! replaced our well tank

— PEGGY M.
Medway, MA
Amazing

They were excellent. Our well was fixed by these true professionals quickly. They were late coming to our appointment but had called and let us know. I appreciated that !

— CHRIS F.
Franklin, MA
Amazing

The owner of the company called me right away on a Sunday. Don Hovey the owner was at my house the next day. He picked up on and additional problem that would have burned my well pump out. He showed up the next day with his son Mike and completed the job. He suggested a state of the art expansion tank that would increase my water pressure. It works great. I'm very happy with them, great job.

— ROBERT G.
Midleboro, MA
Amazing

Donald Hovey seems to be very knowledgeable and knew what he was talking about. He took the time and explained to me what are my options and how can I save some money.

— TZAH F.
Medfield, MA
Amazing

Good job, came when he said he would.

— BILL P.
Belingham, MA
Amazing

The serviceman called immediately. He made an appointment and showed up on time. Gave me an accurate estimate for replacing my well pump. Completed the job withint the day. VERY pleasant and polite!!

— SUZAN S.
Brockton, MA
Amazing

I actually did hire Olde Colony and I was thrilled with their service and professionalism! I would absolutely give them 5 stars in all areas and positively use them again!

— Homeowner
Mansfield, MA
Amazing

He put my concerns to rest immediately. Excellent job. It is back like new.

— JOEL S.
Randolph, MA
Amazing

Very happy not to purchase bottled water! Professional operation.

— PAUL R.
Wakefield, MA
Amazing

Highly skilled and informative ,execellent workmanship,out of 10 people he showed up he drove about 2 hr and completed the task money well spent.

— JAMES J.
Granville, MA
Amazing

They did a wonderful job.

— OSCAR G.
Braintree, MA
Amazing

Services were done quickly.

— Homeowner.
Hanson, MA
Amazing

They called at the appointment time to tell me they would be 15 minutes late. They were very knowledgeable and ran multiple tests on my water to be sure of the right diagnosis. They completed the repair and I am very satisfied with the results. I will definitely call they again if my water system needs to be replaced.

— JAMES L.
North Dighton, MA
Amazing

Great customer service in terms of prompt response and did a very professional job.

— PAUL S.
Canton, MA
Amazing

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P.O. BOX 641 NORFOLK, MA 02056

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